Shipping and Delivery

Welcome to Smarty Pencils, your go-to source for digital educational worksheets and activities! This Shipping and Delivery Policy applies to all purchases made through our website, SmartyPencils.com. Please read this policy carefully to understand how our digital products are delivered.

1. Digital Products Delivery

All products on Smarty Pencils are digital downloads. Upon completing your purchase, you will receive an email containing the download link(s) for the product(s) you purchased. No physical items will be shipped.

2. Delivery Timeline

• Instant Access: Once the payment is confirmed, you will immediately receive access to download your purchased product(s).
• You will also be able to download the files directly from your account on SmartyPencils.com under the “My Downloads” section.

3. Download Limits

• Our products are available for unlimited downloads once purchased. You can access and download the files anytime, as long as the download link remains active.
• If you encounter any issues accessing your downloads, please contact us at support@smartypencils.com for assistance.

4. Delivery Issues

If you do not receive your download link within a few minutes of completing your purchase, please:

• Check your spam/junk email folder.
• Ensure the email address you provided is correct.
• Contact us at support@smartypencils.com for support, and we will resolve the issue as quickly as possible.

5. Refunds and Returns

Since our products are digital downloads, we do not offer refunds or returns once a product has been downloaded. For more information, please refer to our Refund Policy.

6. Contact Us

If you have any questions regarding this Shipping and Delivery Policy, feel free to contact us at support@smartypencils.com